1. Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Password (encrypted)
- Name (optional)
- Restaurant name (optional)
Order Guide Data
When you upload CSV files, we collect:
- Product names and descriptions
- Pricing information
- SKU/product codes
- Pack sizes and units
This data is stored securely and used solely to provide price comparison services to you.
Payment Information
Payment processing is handled by Stripe. We do not store your credit card numbers or
bank account details on our servers. We only receive confirmation of successful payments
and basic billing details from Stripe.
Usage Data
We automatically collect:
- Pages you visit within the Service
- Features you use
- Time spent on the Service
- Browser type and device information
2. How We Use Your Information
We use your information to:
- Provide and improve the price comparison Service
- Process your subscription payments
- Send you important updates about the Service
- Respond to your support requests
- Analyze usage patterns to improve features
- Send weekly reminders to upload new order guides (you can opt out)
3. Data Sharing
We do not sell your data.
We only share your information with:
- Stripe: To process payments
- Email service providers: To send transactional emails
- Hosting providers: To store and serve the application
All third-party service providers are bound by data processing agreements and are
prohibited from using your data for their own purposes.
4. Data Security
We protect your data using:
- Encrypted connections (HTTPS/TLS)
- Encrypted passwords (bcrypt)
- Secure cloud infrastructure
- Regular security updates
- Limited employee access to production data
5. Data Retention
We retain your data as follows:
- Account data: Until you delete your account
- Order guide data: Until you delete your account or request deletion
- Price history: Up to 12 months for trend analysis
- Payment records: As required by tax and accounting laws
6. Your Rights
You have the right to:
- Access: Request a copy of your data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Export: Download your uploaded data
- Opt-out: Unsubscribe from marketing emails
To exercise these rights, contact us at hello@overchargd.com.
7. Cookies
We use essential cookies to:
- Keep you logged in
- Remember your preferences
- Protect against security threats
We do not use third-party tracking cookies or sell cookie data to advertisers.
8. Children's Privacy
The Service is not intended for children under 18. We do not knowingly collect
personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant
changes by email or by posting a notice on the Service.
10. Contact Us
For privacy-related questions or concerns, contact us at:
Email: hello@overchargd.com